Retail Innovation Summit 2025

22 May 2025, Thursday
2pm – 5pm
Cantonese with English Terminology

Welcome to the Retail Innovation Summit 2025, hosted by the Hong Kong Retail Technology Industry Association (RTIA). This half-day event brings together industry leaders, technology innovators, and SMEs to explore cutting-edge solutions that drive operational efficiency and business excellence.

As we navigate an increasingly competitive global market, leveraging technology for growth is essential. This year, we focus on two pivotal themes: empowering global expansion through Hong Kong's thriving retail tech ecosystem and unlocking optimized cash flow for SMEs through innovative FinTech solutions.

Join us for compelling presentations, insightful case studies, and interactive showcase booths that highlight the latest advancements in retail technology. Together, let's shape the future of the retail industry!

Don’t miss out on this opportunity to connect with industry experts and peers. Register now to secure your spot and take the first step towards transforming your business!

Uncover lucrative Mainland China market opportunities and tailor your solutions to meet evolving regional demands.

Harness the power of public-private partnerships (PPPs) to fortify your cybersecurity posture and unlock market expansion.

Gain insights into the new Legislative Council bill to protect critical infrastructure that will shape Mainland China development and impact industries such as energy, telecommunications, transportation, financial institutions, etc.

Agenda

Time
Topic
Speaker
2:00pm - 2:05pm
Welcome Speech

Dennis Kwan
Chairman
Hong Kong Retail Technology Industry Association

2:05pm - 2:10pm
Opening Remark

Dr. CHAN Pak Li, Bernard, JP
Under Secretary for Commerce and Economic Development
The Government of the Hong Kong Special Administrative Region of the People’s Republic of China

2:10pm - 2:15pm
Speech

Hon Duncan CHIU
Functional Constituency, Technology and Innovation
Legislative Council of the Hong Kong Special Administrative Region of the People’s Republic of China

2:15pm - 2:25pm
Chitchat Opening:
Unleashing Retail Transformation through AI, Global Expansion & Digital Frontiers

Dennis Kwan
Chairman
Hong Kong Retail Technology Industry Association

Patrick Tsang
Chairman of Retail Advisory Board

2:25pm - 2:35pm
AI-Powered Smart Service: How the F&B Industry is Adopting the Digital Workforce

Louis Mah
Director Of Information Technology
Maxim's Group

2:35pm - 2:50pm
Retail Revolution: Digital Transformation & AI Trends Shaping the Future of Commerce

Alex Yiu
Senior Network Solution Director, Commercial & Distribution Sales Dept
Huawei International Co. Limited

2:50pm - 3:00pm
Pioneering Cross-Border Success for Hong Kong’s Food Entrepreneurs: Dongguan as the Strategic Gateway to Mainland China

Susanna Chiu MH JP
Executive Director & CFO
Bonjour Holdings Limited

3:00pm - 3:25pm
Coffee Break
3:25pm - 3:40pm
Digital Marketing Hong Kong Case Sharing for Driving Traffic by Campaign

Roni Chik
Group Managing Director
CMRS Group

3:40pm - 3:55pm
Empowering Global Expansion: How Hong Kong's Tech Ecosystem Supports Your Overseas Growth

Kelly Tse
Head of Business Development & Partnership
365 Technologies Hong Kong Limited

3:55pm - 4:05pm
Generative AI Adoption & Adaption

Francis Ngai
Former VP of Industry Relations
Hong Kong Computer Society

4:05pm - 4:25pm
Panel Discussion: Pioneering Global Expansion: How Hong Kong Retailers Are Innovating to Thrive on the Global Stage

Moderator:
Joseph Ho
Chief Supervisor & Councillor
The Cosmetic & Perfumery Association of Hong Kong

Panelist:
Yoyo Wong
Director
Top Asia Marketing Ltd

Wendy Lai
Vice President
Global Sources Exhibitions

Achi Li
Founder
Check It Out Media

4:25pm - 4:45pm
Panel Discussion: From Cost Center to Profit Center: Transforming Operations with Al-Driven Digital Workforce Optimization

Moderator:
Tony Pow
Retail Innovation Summit Commitee Member
Hong Kong Retail Technology Industry Association

Panelist:
Jeff Tai
Head of Sales
Votee Limited

Louis Mah
Director Of Information Technology
Maxim's Group

Johnny Wong
Cyber Security Evangelist
Check Point Software Technologies Limited

4:25pm - 4:55pm
Talk with Outstanding CIOs

Dominic Tong
Outstanding CIOs Award Committee Chair
Hong Kong Retail Technology Industry Association

Vicky Chan
Director, Retail Methodology
Chow Sang Sang Holdings International Limited

4:55pm - 5:00pm
Closing Remark

Vincent So
Honorary Chairman
Hong Kong Retail Technology Industry Association

Event Abstract

The Retail Innovation Summit 2025 serves as a platform for knowledge sharing and collaboration within the retail technology landscape. Attendees will gain valuable insights into how Hong Kong's vibrant retail tech ecosystem can facilitate global growth, alongside exploring FinTech innovations designed to enhance cash flow for small and medium-sized enterprises.

Key Themes

Empowering Global Expansion

Discover how local technology solutions can support your business’s international endeavors. Engage with industry experts and learn from successful case studies that demonstrate the potential for global outreach.

FinTech Innovation for SME Retial

Uncover strategies for optimizing cash flow through the latest financial technologies. Hear from businesses that have effectively implemented these solutions to drive growth and efficiency.

Guest of Honour

Bernard Chan

Dr. CHAN Pak Li, Bernard, JP

Under Secretary for Commerce and Economic Development

The Government of the Hong Kong Special Administrative Region of the People’s Republic of China

Hon Duncan CHIU

Hon Duncan CHIU

Functional Constituency, Technology and Innovation

Legislative Council of the Hong Kong Special Administrative Region of the People’s Republic of China

Committee Speaker

Dennis Kwan

Dennis Kwan

Chairman

Hong Kong Retail Technology Industry Association

Dennis Kwan

Vincent So

Honorary Chairman

Hong Kong Retail Technology Industry Association

Tony Pow

Tony Pow

Retail Innovation Summit Commitee Member

Hong Kong Retail Technology Industry Association

Dominic Tong

Dominic Tong

Outstanding CIOs Award Committee Chair

Hong Kong Retail Technology Industry Association

Guest Speaker

Louis Mah

Louis Mah

Director Of Information Technology

Maxim's Group

Patrick Tsang

Patrick Tsang

Chairman

Retail Advisory Board

Vicky Chan

Vicky Chan

Director, Retail Methodology

Chow Sang Sang Holdings International Limited

Susanna Chiu MH JP

Susanna Chiu MH JP

Executive Director & CFO

Bonjour Holdings Limited

Yoyo Wong

Yoyo Wong

Director

Top Asia Marketing Ltd

Roni Chik

Roni Chik

Group Managing Director

CMRS Group

Achi Li

Achi Li

Founder

Check It Out Media

Wendy Lai

Wendy Lai

Vice President

Global Sources Exhibitions

Francis Ngai

Francis Ngai

Former VP of Industry Relations

Hong Kong Computer Society

Kelly Tse

Kelly Tse

Head of Business Development & Partnership

365 Technologies Hong Kong Limited

Joseph Ho

Joseph Ho

Chief Supervisor & Councillor

The Cosmetic & Perfumery Association of Hong Kong

Johnny Wong

Johnny Wong

Cyber Security Evangelist

Check Point Software Technologies Limited

Jeff Tai

Jeff Tai

Head of Sales

Votee Limited

Alex Yiu

Alex Yiu

Senior Network Solution Director, Commercial & Distribution Sales Dept

Huawei International Co. Limited

Sponsors & Supporting Organization

Supporting Government Department

Supporting Government Department

Sponsor

Sponsor

Supporting Organization

Supporting Organization

Diamond Sponsors

sansec
Veeam

Platinum Sponsor

HCLSoftware

Gold Sponsor

CATO Networks
F5
Veeam

Silver Sponsor

Automated Systems (H.K.) Limited

Emerald Sponsor

Akamai
Veeam

Luncheon Sponsor

SailPoint

Bronze Sponsor

Moore

Silver Sponsors

360
Alfa Cloud
Automated Systems (H.K.) Limited
Data World
Edvance
Entrust
Green Radar
HKBN
ICON
Innovic
Lapcom
RANKEZ
Vastcom
Tenable
Threatbook
Vastcom

Bronze Sponsor

Alibaba
BoardWare
CubeSec
Cyberbay
H3C
Infocean
K-Solve Global
Netapp
Security Scorecard

Academy Partner

PwC

Supporting Organizations

HKIRC
HKPC
CSTCB
Kowloon East
PCPD
PISA

Supporting Media

Wepro

Networking:
Connect with top minds in Hong Kong's cybersecurity community.

Actionable Insights:
Gain practical strategies to enhance your organization's cyber resilience.

Stay Ahead:
Understand emerging trends and best practices.

This summit is an unmissable opportunity for stakeholders in the Retail sector to connect, collaborate, and innovate.

Spaces are limited, and registration is now open!

Don’t wait — secure your place today and unlock the potential of retail technology to position your business for success in the global market!

Registration

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